Meet Better,
an award-winning
debt collection agency

You deserve access to the most experienced debt collectors in the industry. You deserve an agency that will pursue the most effective, ethical debt collection methods on your behalf.

You deserve Better.

Free Debt Appraisal

We’re a debt collector you can trust

Better Credit Management have been providing debt collection services for over 10 years.

We’re an AICM Service Provider of the Year award-winner and offer industry-leading, technology-driven debt collection services that have achieved remarkable results for thousands of clients.

Whether you need to quickly and effectively recover debt, outsource your accounts receivable, or undertake business credit checks, Better are your one-stop-shop credit management partner.

We’re a leading debt collection provider to iconic Australian brands, multi-nationals, and hundreds of dynamic small businesses. Each client is just as important as the next and all benefit from our ‘Better difference’, our threefold focus on cutting-edge debt collection technology, exceptional customer service and uncompromising professionalism and ethics.

Here’s what you get when you choose a Better debt collection agency

No collection, no fee


Competitive, transparent pricing
Experienced, professional debt collectors
Firm, results-orientated negotiation techniques
Debts actioned within 24 hours
Online client portal with real time debt updates
Portal for debtors to make online payments 24/7
Dedicated Account Manager

 Better debt collection and credit management services

Better Credit Management services


Our debt collection clients include iconic Australian brands, large multi-nationals and dynamic small businesses. We’ll provide you with the personalised debt collection solution you deserve.

Outsourced Accounts Receivable

Outsource your accounts receivable function to Better. We provide a full-service solution for accounts receivable management and debt collection for clients in the early stages of delinquency.

Credit Information
and Services

Better supplies comprehensive credit reports to help you make an informed decision on supplying credit. We also offer skip tracing (location of debtors), field calls and credit policy reviews.

Looking for debt collectors for your small business?

See why we’re Better for small business debt collection

Better means transparency

We offer ‘no collect, no fee’ commission-based debt recovery. Here’s our standard 10-step process, which we tailor according to your needs and business circumstances.

aicm provider of the year award

It’s Better to do the right thing

  • Uncompromising professionalism and ethical practice at all times
  • Members of the Institute of Mercantile Agents, Australian Institute of Credit Management and ACA International
  • Australian Institute of Credit Management Service Provider of the Year
  • Strict adherence to the Code of Conduct and the Code of Ethics set out by the Institute of Mercantile Agents and ACA International

Better means leveraging the best technology

When you choose Better as your debt collection agency, you benefit from a powerful online debt management system, enabling you to:

  • Load debts for us to start collecting
  • Track the progress, payments and costs associated with each debt
  • View all notes, telephone calls and correspondence with the debtor
  • Communicate directly with your dedicated Account Manager

Our technology offering also enables our debt collectors to reach debtors through a multi-channeled approach and accept online payments. This often results in a higher debt recovery rate as it isn’t solely reliant upon the debtor answering and making a payment over the phone during business hours.

Better means leveraging the best technology


years’ experience in financial services
actioning of debts received
risk free guarantee. No collect, no fee!

What Better Credit Management customers say about us

See how affordable a Better debt collection agency can be

Free Debt Appraisal