We have many “small” debts which we pass on to Better for debt collection purposes. Our delinquent customers have actually given us feedback that they appreciated the approach Better took with them, making them part of the solution rather than being overly heavy-handed.
You deserve the knowledge and information to make an informed decision on supplying business credit.
You deserve Better.
Better Credit Management offers credit information services helping you to:
Business credit check
A business credit reference check is an important part of any business’s credit management process. Despite this, companies often don’t know how to do a credit check on a business and this crucial step is often missed. Better Credit Management supplies credit reports to help you make an informed decision on supplying credit. We utilise information suppliers such as Veda Advantage and Dun & Bradstreet to provide comprehensive credit check services for businesses.
Skip tracing debt collection
‘Skip tracing’ is a process of searching for debtors who have moved address or ‘skipped’. A skip trace is a thorough and in-depth investigation performed by a highly skilled and experienced skip trace investigator utilising every avenue, lead and database available within the law. It often involves a skip trace address search.
Field calls involve establishing personal contact with the debtor. Better Credit Management work with an established network of licensed agents who meet the highest standards of professionalism and ethical practice. Agents will attempt to meet with a debtor and work cooperatively with them to negotiate suitable payment arrangements, as well as identify and verify assets. Agents provide a comprehensive written report as well as regular updates through our online debt management system.
Credit policy reviews
Businesses with strict credit policies and practices experience less disputes and reduced levels of overdue accounts and bad debts. Better Credit Management can review your businesses debt management processes including standard terms and conditions, credit application forms, and internal accounts receivable processes. Our debt consultants make recommendations to improve your current systems with a focus on reducing overdue accounts, improving cash flow and avoiding bad debt.
What Better clients say about our debt collection and credit information services
I would certainly recommend Better as a debt collection partner to your business. They’re easy to deal with and they’ve had success in collecting some tough debt that we didn’t expect to recover. It’s easy to hand the debt off and forget about it until Better successfully collect it and transfer into your account.
We appreciate the time and effort that Better takes in explaining the rationale behind their processes and their promptness to our queries, downloading of files and reporting. It takes the stress away from outsourcing debt.
Better has serviced our debt collection requirements since 2010. As a private educational provider, it is critically important we preserve the relationship with our delinquent customers, whilst also ensuring a 100% collection rate. Better are effective in achieving that for us. Highly recommended for education.
As a medium sized business, we haven’t had the time, nor do we have the expertise, to chase up those customers who have not paid us after 90 days. Better’s efforts align perfectly with what we do internally and the client portal allows us to see exactly what is happening on a day-to-day basis on our files.
Better came highly recommended to us and we’ve been pleased with the results so far. We enjoy working with Jayde and it’s easy to send and track debts.
Better’s online portal provides us with excellent visibility on our debt. Even better, it’s nice not having to rely on lots of emails and phone calls. We can easily outsource debt and check the portal whenever we need an update. We also chose Better because of the self-serve payment options it provided to our customers.