A Better
debt collector

Our debt collectors are highly trained, experienced professionals in their field. You deserve the best debt collectors working on your side.

You deserve Better.

Free Debt Appraisal
Better Credit Management Trust

Debt collectors you can trust to get results

With Better Credit Management, you’ll be represented by highly experienced, professional debt collectors who leverage cutting-edge debt collection technology to maximise your recovery rate. It’s the reason we’re one of Australia’s leading debt collectors and the preferred choice for brands such as Lowes and H&R Block.

Whether you’re looking for small business debt collectors, or you’re a large corporate seeking to collect high volumes of debt, we have the expertise, scale and technology to ensure a high collection rate and competitive fees.

Our debt collectors are amongst the most experienced and skilled in their field and all adhere to our ‘Better difference’, three values that set Better apart from other debt collector agencies.

Technology

Our debt collectors utilise a multi-channel, digital approach to reach debtors in more ways. Better Credit Management also accepts online payments. This leads to a higher collection rate as our debt collectors aren’t solely reliant upon the debtor answering and making a payment over the phone during business hours, as they would be with other debt collection agencies.

Our client portal also enables you to upload debts for our debt collectors, as well as track and review correspondence between debtors and debt collectors.

Better Credit Management Skip Tracing
Better Credit Management customer

Customer service

Better Credit Management are an Australian Institute of Credit Management Service Provider of the Year award winner. Our debt collectors display the highest standards of customer service, whether that’s with clients or debtors. Better debt collectors tailor their approach according to the wishes of the client and consistently strive to uphold your brand values and preserve your opportunities for repeat business when communicating with debtors.

Ethical debt collection

Our debt collectors are firm but fair and always attempt to work collaboratively with debtors on sustainable payment solutions.  Our debt collectors strictly adhere to the Code of Conduct and the Code of Ethics set out by the Institute of Mercantile Agents and ACA International. Lastly, our debt collectors receive extensive compliance training on the ACCC-ASIC Debt collection guidelines for collectors and creditors.

Better Credit Management ethical debt

Top reasons to use a Better debt collector

No collection, no fee

 

Competitive, transparent pricing
Experienced, professional debt collectors
Firm, results-orientated negotiation techniques
Debts actioned within 24 hours
Online client portal with real time debt updates
Portal for debtors to make online payments 24/7
Dedicated Account Manager

Better’s debt collector and credit management services

Better Credit Management services

Debt
Collection

Our debt collection clients include iconic Australian brands, large multi-nationals and dynamic small businesses. We’ll provide you with the personalised debt collection solution you deserve.

Outsourced Accounts Receivable

Outsource your accounts receivable function to Better. We provide a full-service solution for accounts receivable management and debt collection for clients in the early stages of delinquency.

Credit Information
and Services

Better supplies comprehensive credit reports to help you make an informed decision on supplying credit. We also offer skip tracing (location of debtors), field calls and credit policy reviews.

Looking for debt collectors for your small business?

Small business debt collection is our specialty. See how we can help.

Better means transparency

We offer ‘no collect, no fee’ commission-based debt recovery. Here’s our standard 10-step process, which we tailor according to your needs and business circumstances.

aicm provider of the year award

It’s Better to do the right thing

  • Uncompromising professionalism and ethical practice at all times
  • Members of the Institute of Mercantile Agents, Australian Institute of Credit Management and ACA International
  • Australian Institute of Credit Management Service Provider of the Year
  • Strict adherence to the Code of Conduct and the Code of Ethics set out by the Institute of Mercantile Agents and ACA International

Better means leveraging the best technology

When you choose Better as your debt collection agency, you benefit from a powerful online debt management system, enabling you to:

  • Load debts for us to start collecting
  • Track the progress, payments and costs associated with each debt
  • View all notes, telephone calls and correspondence with the debtor
  • Communicate directly with your dedicated Account Manager

Our technology offering also enables our debt collectors to reach debtors through a multi-channeled approach and accept online payments. This often results in a higher debt recovery rate as it isn’t solely reliant upon the debtor answering and making a payment over the phone during business hours.

Better means leveraging the best technology

Better
Confidence

1+
years’ experience in financial services
1hr
actioning of debts received
1%
risk free guarantee. No collect, no fee!

What our clients think of Better debt collectors

Your local debt collector

Better Credit Management are an Australian Institute of Credit Management Service Provider of the Year award-winner. We take client satisfaction seriously, and you’ll always feel like you have a local debt collector working by your side. Learn more about our debt collector services in each capital city.

See how affordable our experienced, skilled debt collectors are

Free Debt Appraisal
Menu