Debt collectors Brisbane

We’ve provided tailored debt collection solutions to Brisbane and Queensland for over 10 years. With Better, you’ll benefit from an agency that will pursue the most rigorous, effective debt collection methods on your behalf.

Brisbane, you deserve Better.

Free Debt Appraisal

Debt collectors and debt recovery agency Brisbane

We’ve provided debt recovery services to Brisbane, Gold Coast, Sunshine Coast, Ipswich and regional Queensland for over 10 years.

Better Credit Management are a Brisbane debt collection agency, based in Fortitude Valley.

Whether you’re seeking a small business debt collection agency, or need to collect large volumes of debt, Better have the expertise, scale and technology to maximise your recovery rate.

Our Brisbane debt collectors adhere to our ‘Better difference’. These are a set of values that provide peace of mind to Brisbane clients that when they partner with Better, they benefit from market-leading expertise, professionalism, and ethics. Our Better difference consists of the following:


Our Brisbane debt collectors have access to cutting-edge debt collection technology. We can pursue your Brisbane debtors through a multi-channel approach. We also accept online payments, allowing debtors to make payments around-the-clock.

filter_2Customer Service

We focus on delivering an exceptional customer experience. That means always being available when you need us, and keeping you informed of debt collection progress.

filter_3Ethical Practice

Our customer service extends to debtors as well. Our Brisbane debt collectors will work with your Brisbane debtors on sustainable repayments solutions, and always communicate with them professionally and fairly, protecting your brand.

Here’s what you get when you choose a Better debt collection agency

No collection, no fee


Competitive, transparent pricing
Experienced, professional debt collectors
Firm, results-orientated negotiation techniques
Debts actioned within 24 hours
Online client portal with real time debt updates
Portal for debtors to make online payments 24/7
Dedicated Account Manager

How our Brisbane debt collectors work

We offer ‘no collect, no fee’ commission-based debt recovery. Here’s our standard 10-step process, which we tailor according to your needs and business circumstances.

Do you own a Brisbane small business?

See why we’re a Better choice for small business debt collection in Brisbane

Brisbane debt collection services we offer

Better Credit Management services


Our debt collection clients include iconic Australian brands, large multi-nationals and dynamic small businesses. We’ll provide you with the personalised debt collection solution you deserve.

Outsourced Accounts Receivable

Outsource your accounts receivable function to Better. We provide a full-service solution for accounts receivable management and debt collection for clients in the early stages of delinquency.

Credit Information
and Services

Better supplies comprehensive credit reports to help you make an informed decision on supplying credit. We also offer skip tracing (location of debtors), field calls and credit policy reviews.

aicm provider of the year award

It’s Better to do the right thing

  • Uncompromising professionalism and ethical practice at all times
  • Members of the Institute of Mercantile Agents, Australian Institute of Credit Management and ACA International
  • Australian Institute of Credit Management Service Provider of the Year
  • Strict adherence to the Code of Conduct and the Code of Ethics set out by the Institute of Mercantile Agents and ACA International

Better means leveraging the best technology

When you choose Better as your debt collection agency, you benefit from a powerful online debt management system, enabling you to:

  • Load debts for us to start collecting
  • Track the progress, payments and costs associated with each debt
  • View all notes, telephone calls and correspondence with the debtor
  • Communicate directly with your dedicated Account Manager

Our technology offering also enables our debt collectors to reach debtors through a multi-channeled approach and accept online payments. This often results in a higher debt recovery rate as it isn’t solely reliant upon the debtor answering and making a payment over the phone during business hours.

Better means leveraging the best technology


years’ experience in financial services
actioning of debts received
risk free guarantee. No collect, no fee!

What Brisbane clients have to say about Better

We’re Better for debt collection in Brisbane

Get a free, competitive debt appraisal today

Free Debt Appraisal