Debt collectors Perth

You deserve a Perth debt collection agency that will leave no stone unturned in getting the best results for your business. 

You deserve Better.

Free Debt Appraisal

Debt collectors and debt collection agency Perth

In 2011, Better Credit Management (formerly Blitz Credit Management) started a small debt collection agency in Perth, Australia. Since then, we’ve become a leading provider of debt recovery Australia-wide, servicing clients including Lowes and H&R Block.

Our success comes down to our ‘Better difference’; a set of values our Perth debt collectors, management and Executive team adhere to at all times.

filter_1Technology

We provide technology that makes your life easier as a client, but also makes life easier for the debtor. Out client portal gives you ability to load debts fast, view debt collection progress and see payments made in real-time. We also accept online payments, enabling debtors to make payments around-the-clock. This means Better, unlike other Perth debt collection agencies, aren’t reliant upon the debtor answering and making a payment over the phone during business hours.

filter_2Customer Service

We could effectively recover 100% of your debt, but if you aren’t satisfied with the customer service you receive, we wouldn’t blame you if you chose not to come back. We focus on customer experience, ensuring exceptional communication, both in-person and through our online portal. It’s why we’re an Australian Institute of Credit Management Service Provider of the Year award-winner. Our systems, technology and communication-style will make outsourcing your Perth debt a seamless, frictionless process.

filter_3Ethical Practice

Our customer service extends to debtors as well. Our Perth debt collectors are firm but fair and always attempt to work collaboratively with debtors on sustainable payment solutions.  Our debt collectors strictly adhere to the Code of Conduct and the Code of Ethics set out by the Institute of Mercantile Agents and ACA International. Lastly, our debt collectors receive extensive compliance training on the ACCC-ASIC Debt collection guidelines for collectors and creditors.

Here’s what you get when you choose a Better debt collection agency

No collection, no fee

 

Competitive, transparent pricing
Experienced, professional debt collectors
Firm, results-orientated negotiation techniques
Debts actioned within 24 hours
Online client portal with real time debt updates
Portal for debtors to make online payments 24/7
Dedicated Account Manager

Our Perth debt collection process

We offer ‘no collect, no fee’ commission-based debt recovery. Here’s our standard 10-step process, which we tailor according to your needs and business circumstances.

We love working with small businesses

See why we’re a Better agency for Perth small business debt collection

Our Perth debt collection agency services

Better Credit Management services

Debt
Collection

Our debt collection clients include iconic Australian brands, large multi-nationals and dynamic small businesses. We’ll provide you with the personalised debt collection solution you deserve.

Outsourced Accounts Receivable

Outsource your accounts receivable function to Better. We provide a full-service solution for accounts receivable management and debt collection for clients in the early stages of delinquency.

Credit Information
and Services

Better supplies comprehensive credit reports to help you make an informed decision on supplying credit. We also offer skip tracing (location of debtors), field calls and credit policy reviews.

aicm provider of the year award

It’s Better to do the right thing

  • Uncompromising professionalism and ethical practice at all times
  • Members of the Institute of Mercantile Agents, Australian Institute of Credit Management and ACA International
  • Australian Institute of Credit Management Service Provider of the Year
  • Strict adherence to the Code of Conduct and the Code of Ethics set out by the Institute of Mercantile Agents and ACA International

Better means leveraging the best technology

When you choose Better as your debt collection agency, you benefit from a powerful online debt management system, enabling you to:

  • Load debts for us to start collecting
  • Track the progress, payments and costs associated with each debt
  • View all notes, telephone calls and correspondence with the debtor
  • Communicate directly with your dedicated Account Manager

Our technology offering also enables our debt collectors to reach debtors through a multi-channeled approach and accept online payments. This often results in a higher debt recovery rate as it isn’t solely reliant upon the debtor answering and making a payment over the phone during business hours.

Better means leveraging the best technology

Better debt collection clients from Perth and beyond

What our Perth clients say

Better
Confidence

1+
years’ experience in financial services
1hr
actioning of debts received
1%
risk free guarantee. No collect, no fee!

We’re Better for debt collection in Perth

Get a free, competitive debt appraisal today

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