A Better debt recovery agency

We’ll pursue the most rigorous, effective collection methods to ensure a high debt recovery rate for your business.

Because you deserve Better.

Free Debt Appraisal

We’ve been a leading debt recovery agency in Australia for ten years

Our high debt recovery rate is the result of our professional and highly skilled debt collectors who take the time to understand your business and debtor ledger, and tailor their debt collection approach accordingly.

We utilise leading debt collection technology that not only makes your life much easier as a client, allowing you to load debts, keep up to date with our debt recovery progress and view all correspondence with the debtor; but also makes life easier for the debtor. Debtors are communicated to via a multi-channel approach consisting of email and SMS, which link to a secure online payment platform allowing debtors to make fast, easy payments. The leads to higher debt recovery rates as it isn’t dependent upon the debtor answering and making a payment over the phone during business hours, when they’re likely to be at work.

What sets Better apart from the rest is our ability to work cooperatively with debtors on payment solutions and plans. We’ll always take a firm approach, but experience has taught us when we make the debtor part of the solution, debt recovery is faster and much more effective. This approach also preserves the relationship with your brand, maximising opportunities for future business. It’s good to recover debt, and it’s even Better to retain the customer afterwards.

Better undertake business to business and business to consumer debt recovery across various sectors including education, professional services, retail and consumer credit and small business. Our clients include Lowes, H&R Block and some of Australia’s most dynamic small businesses.

We do debt recovery Better

No collection, no fee


Competitive, transparent pricing
Experienced, professional debt collectors
Firm, results-orientated negotiation techniques
Debts actioned within 24 hours
Online client portal with real time debt updates
Portal for debtors to make online payments 24/7
Dedicated Account Manager

Debt recovery is just one part of what we do Better

Better Credit Management services


Our debt collection clients include iconic Australian brands, large multi-nationals and dynamic small businesses. We’ll provide you with the personalised debt collection solution you deserve.

Outsourced Accounts Receivable

Outsource your accounts receivable function to Better. We provide a full-service solution for accounts receivable management and debt collection for clients in the early stages of delinquency.

Credit Information
and Services

Better supplies comprehensive credit reports to help you make an informed decision on supplying credit. We also offer skip tracing (location of debtors), field calls and credit policy reviews.

Need debt recovery for your small business?

Find our why we’re Better for small business

Better means transparency

We offer ‘no collect, no fee’ commission-based debt recovery. Here’s our standard 10-step process, which we tailor according to your needs and business circumstances.

aicm provider of the year award

It’s Better to do the right thing

  • Uncompromising professionalism and ethical practice at all times
  • Members of the Institute of Mercantile Agents, Australian Institute of Credit Management and ACA International
  • Australian Institute of Credit Management Service Provider of the Year
  • Strict adherence to the Code of Conduct and the Code of Ethics set out by the Institute of Mercantile Agents and ACA International

Better means leveraging the best technology

When you choose Better as your debt collection agency, you benefit from a powerful online debt management system, enabling you to:

  • Load debts for us to start collecting
  • Track the progress, payments and costs associated with each debt
  • View all notes, telephone calls and correspondence with the debtor
  • Communicate directly with your dedicated Account Manager

Our technology offering also enables our debt collectors to reach debtors through a multi-channeled approach and accept online payments. This often results in a higher debt recovery rate as it isn’t solely reliant upon the debtor answering and making a payment over the phone during business hours.

Better means leveraging the best technology


years’ experience in financial services
actioning of debts received
risk free guarantee. No collect, no fee!

What our clients think about working with a Better debt recovery agency

Get a free debt recovery appraisal today

Free Debt Appraisal